QuickBooks Error Code OLSU 1013 - Try Troubleshooting Methods To Rectify from James Aultman's blog

Whenever QuickBooks fails to communicate with your bank or financial institution, you may end up withQuickBooks Error Code OLSU 1013. One of the apparent reasons is that you might be having an inactive bank account for QuickBooks online banking. However, improper setting of online banking in QuickBooks can also trigger error OLSU. When the issue occurs, you won’t be able to update your account information or download the latest bank transactions. Through this blog, we will let you know the possible causes and the troubleshooting methods.


Stuck with QB error OLSU 1013 while trying to connect with your banking institution? In that case, get in touch with our experts by placing a call on our helpline number +1(855)-856-0053.


What Brings Forth QuickBooks Online Banking Error OLSU 1013?

The below-listed reasons can bring forth QuickBooks direct connect error OLSU-1013:

  • You might be using an outdated version of the QuickBooks Desktop software.

  • The unstable Internet connection doesn’t allow QuickBooks to connect with the bank.

  • You might have entered an incorrect user ID or password that triggers QuickBooks Error Code OLSU 1013.

  • The bank’s server might be under maintenance.

  • Misconfiguration of the Internet Explorer settings might prevent QB from connecting with the Internet.

  • You might have an outdated Banking Institution Directory.

  • You wouldn’t be using Express or Side By Side Mode.


How To Eliminate QuickBooks Error Message OLSU 1013?

Follow the troubleshooting methods mentioned below to eliminate QuickBooks error OLSU 1013:

Procedure 1: Modify Internet Explorer Settings

You must modify the Internet settings if the Internet Explorer settings do not support the QuickBooks connection.

  • At first, open Internet Explorer 11 and click on the Gear icon located in the upper right corner.

  • Now, go to the Internet Options and click on the Advanced tab.

  • After that, go down to the Security Section and unmark the checkbox for USE TLS 1.0

  • Further, mark USE TLS 1.2 to enable TLS 1.2 protocol.

  • Finally, click on Apply, followed by OK, and restart your system after closing all the running programs.


Procedure 2: Make QuickBooks to Use Express Mode

Follow the troubleshooting steps given below for allowing QB to use the express mode and fix QuickBooks Error Code OLSU 1013.

  • Firstly, click on Preferences from under the Edit tab in QuickBooks Desktop. 

  • Now, search and click on the checking option available on the left side of the dashboard. 

  • Further, click on Company Preferences followed by Express mode in the Bank Feed window.

  • Lastly, click on OK to save the changes that you have made.

If the QuickBooks bank feed error OLSU-1013 persists even after following the above methods, you must jump to the next one.


Procedure 3: Deactivate All Accounts Having Online Services

For this resolution method, you have to deactivate the account that has the online services. Then, you can set them up for the bank feeds.

  • To begin, scroll down to the bottom of the Chart of Accounts window and select the option Include inactive checkbox.

  • Now, you have to deactivate Bank Feeds for the inactive account.

  • To proceed further, you have to close and re-open the company file. 

  • Finally, try to set up each account for Bank Feeds.

Need Further Assistance For QuickBooks Banking Error OLSU 1013!

We hope the troubleshooting method mentioned in this blog would have helped you resolve the QuickBooks error code OLSU 1013. If you need any further assistance, we suggest you give us a call on our Toll-Free Number+1(855)-856-0053. Our experts are available round the clock for your assistance.



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