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The Oracle 1z0-996-22 exam consists of 70 multiple-choice questions that need to be completed in 105 minutes. The exam covers topics such as configuring the Oracle Utilities Customer Cloud Service, managing customer accounts and billing, and troubleshooting common issues that may arise during implementation. Passing this exam requires a thorough understanding of the Oracle Utilities Customer Cloud Service and its various components, as well as experience in implementing this solution in real-world scenarios.

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The Oracle Utilities Customer Cloud Service is a cloud-based solution that helps utility companies manage their customer service operations more efficiently. It provides various features such as billing, metering, and customer engagement that enable utility companies to streamline their processes and improve customer satisfaction. By passing the Oracle 1z0-996-22 exam, professionals can demonstrate their proficiency in implementing and managing the Oracle Utilities Customer Cloud Service.

Oracle Utilities Customer Cloud Service 2022 Implementation Professional Sample Questions (Q68-Q73):

NEW QUESTION # 68
When you cancel a payment, what will the system automatically do?

  • A. impact the credit rating
  • B. cancel all tenders associated with the payment
  • C. charge a NSF Fee for the payment cancellation
  • D. generate a new Financial Transaction to reverse the original Financial Transaction

Answer: C


NEW QUESTION # 69
When the source of a Financial Transaction is canceled, what does it result in?

  • A. A new reversal Financial Transaction is created.
  • B. The source Financial Transaction is deleted and a new reversal Financial Transaction is created.
  • C. The source Financial Transaction status is changed to "Canceled".
  • D. The source Financial Transaction is deleted.
  • E. No change occurs.

Answer: B


NEW QUESTION # 70
What correctly describes the possible causes of price proration?

  • A. change in Bill Factor only
  • B. changes in Rate Version Calculation Group and Bill Factor only
  • C. change in Rate Schedule only
  • D. changes in Rate Schedule and Bill Factor only
  • E. change in Rate Version Calculation Group only

Answer: D


NEW QUESTION # 71
What correctly describes the order in which algorithms, if plugged in, are executed when a bill changes from the "Pending" state to the "Complete" state?

  • A. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Post-Bill Completion; Customer Class - Post-Bill Completion
  • B. Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion
  • C. Service Agreement Type - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion
  • D. Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Pre- Bill Completion; Service Agreement Type - Post-Bill Completion
  • E. Customer Class - Pre-Bill Completion; Service Agreement Type - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Post-Bill Completion

Answer: B


NEW QUESTION # 72
How many devices can be installed at a service point at an instance in time?

  • A. up to three devices
  • B. one for each measuring component
  • C. exactly one device
  • D. one for each service type

Answer: C


NEW QUESTION # 73
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