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Avaya Aura® Contact Center Implementation Exam Sample Questions (Q47-Q52):

NEW QUESTION # 47
To log in to the Avaya Aura® Media Server (AAMS) Element Manager (EM) from a browser, you must enter the correct URL.
Which URL format is correct to access the AAMS Element Manager (EM)?

  • A. https://<serveraddress>:/em
  • B. https://<serveraddress>:8800/em
  • C. https://<serveraddress>:8443/em
  • D. https://<serveraddress>:em

Answer: A

Explanation:
Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/101017536 (33)


NEW QUESTION # 48
A customer has Avaya Aura® Contact Center (AACC) and Avaya Aura® Unified Communications Platform Integration.
For the Avaya Aura® Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)

  • A. Install a Signed Certificate from a Trusted Host.
  • B. Add a Routing Policy for the AACC.
  • C. Add the Avaya Aura® Contact Center as a Trusted Host.
  • D. Enable TLS encryption for Hosts.

Answer: A,C


NEW QUESTION # 49
After the Avaya Aura Media Server High Availability (HA) pair is formed, several Element Manager pages display new features that reflect the new paired High Availability state/status.
In the primary AAMS Element Manager navigation pane, which three features do you need to status? (Choose three.)

  • A. Ensure one Element Role is listed for both the Active and Standby server.
  • B. Ensure no alarms are listed in the Alarm Description column.
  • C. Ensure only two nodes are listed.
  • D. Ensure one Element Role is listed for both the Primary and Backup server.

Answer: A,C,D


NEW QUESTION # 50
In a Mission Critical AACC High Availability (HA) campus solution, there are two types of switchovers, managed and unmanaged. A managed switchover is one initiated by the administrator or caused by a failure of a monitored Contact Center Manager Server (CCMS) or Communication Control Toolkit (CCT) component. An unmanaged switchover results from a hardware, network, database or power failure.
Which three conditions must be satisfied before a switch over can occur? (Choose three.)

  • A. The active server database and standby server database are synchronized, and the standby server database is shadowing the active server database.
  • B. On the active server, all critical CCMS and CCT services are monitored and running.
  • C. The active and standby servers have switchover enabled.
  • D. The active and standby servers are in a running state.

Answer: B,C,D


NEW QUESTION # 51
In Orchestration Designer (OD) from the Application menu, double-clicking on Master
Script launches the Contact Router. The Contact Router is the first and only entry point of all contacts into applications (scripts/flows) that reside on the Contact Center system.
The Contact Router list contains which three items that need access to scripting? (Choose three.)

  • A. CDNs
  • B. CLIDs
  • C. CDRs
  • D. DNISs

Answer: A,B,D


NEW QUESTION # 52
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