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SAP C-C4H630-21 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Understand how to configure and apply SAP Customer Data Platform features from a business and technical consultant perspective
  • Customer Query and Dashboards
Topic 2
  • Understand the administration tools and functionality in order to give access to SAP Customer Data Platform systems
  • how to use audiences to setup customer data downstreams out of SAP Customer Data Platform
Topic 3
  • Understand the available customer search interfaces, APIs
  • Understand how to create performance attributes and group customers using SAP Customer Data Platform
Topic 4
  • Understand the available Profile and Activity Schemas and how to customize them by adding new attributes
  • How to address business needs according to the recommended available guidelines and blueprints
Topic 5
  • Understand how to configure the varios available application destinations and its actions
  • Customer Segmentation and Activity Indicators
Topic 6
  • Understand how the out of box attribute identifiers can be applied
  • SAP Customer Data Platform Overview and Capabilities

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SAP Certified Development Associate - SAP Customer Data Platform Sample Questions (Q10-Q15):

NEW QUESTION # 10
In-store purchase information from known customers is ingested from the point-of-sale (POS) to SAP Customer Data Platform. Which type of Customer Profile is recommended to use for this scenario?

  • A. User Profile
  • B. Contextual Profile
  • C. Unified Customer Profile
  • D. Activity Profile

Answer: C


NEW QUESTION # 11
What does the warning sign next to the attributes indicate in the Unique Identifiers section of the Customer Profile view?

  • A. It indicates that no value is set for those identifier attributes.
  • B. It indicates that there was an error updating those attributes in the last inbound event.
  • C. It indicates that the values of those attributes are shared with other customer profiles.

Answer: C


NEW QUESTION # 12
Which of the following triggers are supported in CX flows? Note: There are 3 correct answers to this question.

  • A. Audience activated
  • B. Customer or group update
  • C. Event occurrence
  • D. Action occurrence
  • E. Segment membership

Answer: B,C,E


NEW QUESTION # 13
How can you configure SAP Customer Data Platform to ingest tracking data from your website?

  • A. Create a source Web Client Application and add the provided JavaScript event code to your website pages.
  • B. Add the SAP Customer Data Platform web SDK to your website and set cookies with predefined names.
  • C. Create a source SAP Customer Data Cloud application and configure the service worker on your website.
  • D. Add a script to your website pages that that will make AJAX calls to the Ingestion API with the event information.

Answer: C


NEW QUESTION # 14
Which statements describe preconfigured matching rules? Note: There are 2 correct answers to this question.

  • A. The Unified Customer Profile rules can be edited, re-ordered and deleted.
  • B. The Contextual Profile rules cannot be edited, but can be re-ordered.
  • C. The Unified Customer Profile rules can be edited and re-ordered, but not deleted.
  • D. The Contextual Profile rules cannot be edited or re-ordered.

Answer: C,D


NEW QUESTION # 15
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