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ServiceNow CSA Exam Reference

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ServiceNow System Administrator Certification Exam

ServiceNow System Administrator Certification Proves Successful the candidate has the essential skills and knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Passing this System Administrator Certification exam also sets a set of experiences necessary to continue on ServiceNow certification paths. It is a prerequisite for Of course. The exam consists of approximately (60) questions. For every question from exam, there are several possible answers. The person who takes the tests. answer the options and select the correct answer to the question. After completing and submitting the exam, you will immediately get a positive or negative result. calculated and shown to the candidate.

ServiceNow Certified System Administrator Sample Questions (Q239-Q244):

What defines conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles.

  • A. User conditions
  • B. User info
  • C. User permissions
  • D. User Criteria

Answer: D

What is a Record Producer?

  • A. A Record Producer is a type of Catalog Item that is used for Requests, not Services
  • B. A Record Producer creates user records
  • C. A Record Producer is a type of a Catalog Item that allows users to create task-based records from the
    Service Catalog
  • D. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests

Answer: C

What is a no-code approach to control the mandatory or read-only state of a form field?

  • A. UI Policy
  • B. UI RuIe
  • C. Client Script
  • D. UI Script
  • E. UI Action

Answer: A

What is the difference between UI Policy and UI Action?

  • A. UI Policy can make fields read-only, mandatory, or hidden. while UI Action can make a save button visible for appropriate users.
  • B. UI Action can make fields read-only, mandatory, or hidden. while UI Policy can make a save button visible for appropriate users.

Answer: A

Access Control rules may be defined with which of the following permission requirements? (Choose three.)

  • A. Roles
  • B. Groups
  • C. Assignment Rules
  • D. User Criteria
  • E. Scripts
  • F. Conditional Expressions

Answer: A,E,F


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