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FSL-201 Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce FSL-201 exam dumps will include the following topics:

  • Manage Work Order 32%
  • Manage Case 7%
  • Configure Contracts, Entitlements, and Warranties 8%
  • Manage Assets 5%
  • Manage Scheduling and Optimization 28%

Salesforce - Implementing Field Service Lightning Sample Questions (Q131-Q136):

A customer indicates their point-of-sale system can be configured to upload a file every fifteen minutes. The filename Is not consistent for each upload. Their consultant recommends they use a File Drop Automation, Which two considerations should be made7 Choose 2 answers

  • A. The directory Is unable to be used by another File Drop Automation.
  • B. The directory cannot contain more than five file triggers.
  • C. The directory used by the file trigger should be inside the import directory.
  • D. They may utilize an external FTP site.

Answer: A,C

Universal Containers wants to allow Field Technicians to view work progress through the Work Order Line Item card in the Field Service mobile app. How can this be supported?

  • A. Create a custom Lightning Component that displays Work Order progress and deploy it to Technicians through salesforce1.
  • B. Create a Report Chart that summarizes Work Order Line Items and add a link to the Lens on the Service Appointment Layout.
  • C. Create a custom Visualforce page, add an external link from the Mobile app to view the page in the mobile browser.
  • D. Add the Work Order Line Items Related List to the Work Order Page Layout and assign the Layout to the Technician's profile.

Answer: D

Northern Trail Outfitters wants to create a query to populate a data extension with email subscribers who belong to a specific publication list.
Which Data View could they use to achieve this7

  • A. _ListSubscribers
  • B. _EnterpriseAttribute
  • C. Subscribers
  • D. _PublicationSubscriber

Answer: A

Universal Containers provides multiple service types (i.e, Installation, Maintenance, Break/Fix, etc). Each Service requires a variety of skills and certifications in order for a resource to excel. Which two configurations should a Consultant implement to meet this requirement? Choose 2 answers

  • A. Create Multiple Work Orders Line Items per service.
  • B. Assign the appropriate Skills to Resources.
  • C. Select the relevant Work Types for each Resource.
  • D. Use Work Types with required Skills.

Answer: B,D

Northern Trail Outfitters wants to provide near real-time data in a 30-day welcome Journey.
Which data setup should thty use for decision splits?

  • A. Journey Data queried from main data extension
  • B. Contact Data using Synchronized Data Sources
  • C. Contact Data Mapped through Salesforce Marketing Cloud Profile Attributes
  • D. Journey Data using CRM Report Import Activity to Salesforce Data Extension

Answer: B


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