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Salesforce Experience-Cloud-Consultant Exam Syllabus Topics:

TopicDetails
Topic 1
  • Illustrate the reasons for creating or utilizing an Experience for a specific use case
  • Apply the steps to set up Experience dashboards and insights
Topic 2
  • Apply the steps for enabling partner and customer users for Experiences
  • Modify an experience within the Experience Builder
Topic 3
  • Given a scenario, determine a security model based on an Experience use case
  • Apply ticketing and Service Cloud capabilities for Experience Cloud
Topic 4
  • Given a scenario, make articles visible or accessible in an Experience
  • Identify most common personas for Experience Cloud
Topic 5
  • Given a scenario, set the correct user visibility in an Experience
  • Implement external account relationships for an Experience
Topic 6
  • Apply features and functions of Workspaces for building an Experience
  • Apply packaging, exporting, and importing a template
Topic 7
  • Given a set of requirements, evaluate which external license type(s) to use
  • Describe the capabilities of different Experience deployments and migrations
Topic 8
  • Given a scenario, recommend and implement Delegated External User administration
  • Recommend the Declarative Sharing options that could be leveraged for an Experience

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q42-Q47):

NEW QUESTION # 42
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator toaccomplish that?
Choose 2 answers

  • A. Remove Opportunity and Asset from the navigation Menu component in the property editor.
  • B. Remove Opportunity and Asset from the Title Menu component in the property editor.
  • C. Remove Opportunity and Asset from theobject list in the Global Search Result component property editor.
  • D. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.

Answer: C,D


NEW QUESTION # 43
Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users' questions on the site.
Which two Experience Cloud features should UC focus on as it starts building out the site?
Choose 2 answers

  • A. Document Library Model (DLM)
  • B. Public Site Connect
  • C. Content Delivery Network
  • D. Guest user and public access settings

Answer: C,D


NEW QUESTION # 44
DreamHouse Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?
Choose 2 answers

  • A. Enable "Automate Topic Assignment" setting.
  • B. Map articles to Content Topics.
  • C. Enable "Share on Sites" setting.
  • D. Map topics to data categories.

Answer: A,D


NEW QUESTION # 45
Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.
What should the Experience Cloud consultant recommend?

  • A. Create a public site for existing partners and allow them to generate token-based referral links for prospect partners.
  • B. Create an app for the Internal business development team and allow them to generate token-based referral links for existing partners In their region.
  • C. Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site.
  • D. Create an authenticated digital experience for partners and allow them to refer other partners in their region.

Answer: D


NEW QUESTION # 46
Ursa Major Solar wants to give customers the ability to add authorized users to view usage, billing, and payment history.
Which permission should be granted to customers to add authorized users?

  • A. View Content in Portals
  • B. Delegated External User Administrator
  • C. Modify All for Usage, Billing, and Payment History
  • D. View and Manage Users

Answer: B


NEW QUESTION # 47
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