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Avaya 72301X Exam Syllabus Topics:

TopicDetails
Topic 1
  • Communication Applications Troubleshooting Tools and Techniques
  • Describing the function and configuration of Avaya Presence Service with Avaya Breeze®
Topic 2
  • Communication Applications Architecture
  • Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues
Topic 3
  • Describe the call flows for SIP Trunking and Remote Worker
  • Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence
Topic 4
  • Describe tools and logs to troubleshoot AES
  • Explain the Branch Survivability and its configuration to achieve Survivability
Topic 5
  • Identify the tools to troubleshoot Call Park and Page
  • Identify tools to troubleshoot Branch Survivability
Topic 6
  • Identify the key configuration steps for AES
  • Describe the key configuration steps for Internet Friendly Gateway
Topic 7
  • Troubleshooting Avaya Communication Applications
  • Identify how to verify and troubleshoot current system status on AES
Topic 8
  • Describe troubleshooting tools and techniques for Internet Friendly Gateway
  • Identify the call flow for Avaya Spaces Extension
Topic 9
  • Describe the SIP Messages Sequence for Avaya Presence Services
  • Describe the call flow when Branch Survivability is active and explain the AES call flows

Avaya Aura® Communication Applications Support Certified Exam Sample Questions (Q16-Q21):

NEW QUESTION # 16
In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?
(Choose two.)

  • A. Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
  • B. Develop a hypothesis based on the outcome of the various controlled actions and the system's reactions.
  • C. Evaluate systems and components.
  • D. Develop immediate controlled actions to isolate the problem.
  • E. Capture potential triggers.

Answer: C,D


NEW QUESTION # 17
traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.
Which two statements describe another function of traceSBC? (Choose two.)

  • A. traceSBC command can be used from CLI ipsec user
  • B. traceSBC can trace SIP trunk calls but not Remote Workers calls at the same time
  • C. traceSBC can be used to view STUN/TURN messages.
  • D. traceSBC parses Avaya SBCE log files and displays SIP and PPM messages, you can use the tool even in case of TLS and HTTPS
  • E. traceSBC can only be used to view PPM messages if they are transported using HTTP instead HTTPS

Answer: C,D


NEW QUESTION # 18
In Avaya Aura Messaging (AAM), which Command Line Interface command produces the same output as what is shown on the Process Status Results page in the AAM Web GUI?

  • A. statapp
  • B. sysstatus
  • C. appstat
  • D. vmstat

Answer: A


NEW QUESTION # 19
A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues thevmstatcommand.
What information will the display present?

  • A. status information about the virtual machine
  • B. count of mailbox password violation attempts
  • C. statistical information about voicemail boxes
  • D. information about the volatile memory

Answer: D


NEW QUESTION # 20
To log on the one-X Communicator to Avaya Aura Presence Services server, what do you enter in the IM and Presence / Server field of the one-X Communicator?

  • A. the SM100 IP-Address of FQDN of Avaya Aura Session Manager (SM)
  • B. the management IP-Address of FQDN of Avaya Breeze™ server
  • C. the SM100 IP-Address or FQDN of Avaya Breeze™ server
  • D. the management IP-Address of FQDN of Avaya Aura Session Manager (SM)

Answer: A

Explanation:
Explanation
The SIP one-X Communicator needs to be configured to use a specific protocol and port when registering to Session Manager.Enter the IP address of the Session Manager virtual SM-100 card for Session Manager SIP Element.
References: Application Notes for Configuring Avaya AuraTM Presence
Services 6.0 with Avaya AuraTM Session Manager 6.0, and Avaya AuraTM Communication Manager for one-XTM Communicator clients as part of Avaya Unified Communication Mobile Worker Solution - Issue
1.0, page 30
https://www.devconnectprogram.com/fileMedia/download/dba93412-03c6-4fda-8d6a-280ae2193d6f


NEW QUESTION # 21
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