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SAP C_C4H410_21 Certification Exam Topics:

Topic AreasTopic Details, Courses, Books
Personalization and Extensibility < 8%

Identify how to use personalization and extensibility, including mashups and custom business objects.

User Management and Notification Process > 12%

Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows.

Master Data (Account, Contact, Product, and Pricing) > 12%

Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships.

Lead and Opportunity Management 8% - 12%

Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling.

Territory Management < 8%

Set up territory hierarchy and configure rules for territory determination.

Visit Planning and Execution < 8%

Set up activity planning and visit execution with surveys and tasks.

Sales Planning and Forecasting < 8%

Set up sales target plans using various dimensions and create, update and submit forecasts.

Data Migration and Integration > 12%

Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.

Reporting 8% - 12%

Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards.

Implementation Basics and Fine Tuning 8% - 12%

Identify tasks to configure and administer SAP Sales Cloud. Identify fine-tuning timeline and dependencies in the context of the overall implementation and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.

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C_C4H410_21 Exam Certification Details:

Duration:180 mins
Cut Score:63%
Sample Questions: SAP C_C4H410_21 Exam Sample Question

SAP Certified Application Associate - SAP Sales Cloud 2111 Sample Questions (Q100-Q105):

Which of the following attributes within an opportunity can you use to create a forecast? Note: There are 2 correct Answers to this question.

  • A. Item revenue
  • B. Total contract value
  • C. Weighted revenue
  • D. Expected revenue

Answer: C,D

Which of the following activity types can you assign in the sales assistant within fine-tuning in SAP Sales Cloud? Note: There are 3 correct Answers to this question.

  • A. Phone call
  • B. Visit
  • C. E-mail
  • D. Quotation
  • E. Task

Answer: A,B,E

What are some of the features that SAP Sales Cloud provides during the Visit Planning phase? Note: There are 2 correct Answers to this question.

  • A. Map-based route planning
  • B. Status of tasks completed during the visit
  • C. Notifications for visit plan approval
  • D. A calendar view containing visit details

Answer: A,D

Which actions can you perform to control the authorizations of a user? Note: There are 2 correct Answers to this question.

  • A. Assign work centers.
  • B. Assign the user to a territory.
  • C. Modify settings in the Access Restrictions tab.
  • D. Maintain attribute sets.

Answer: A,C

To which of the following can you assign a custom report to control its visibility? Note: There are 2 correct Answers to this question.

  • A. Business user
  • B. Access context
  • C. Business role
  • D. Work center

Answer: C,D


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