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Introduction to Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

The Salesforce-CRT 211 exam is a competency-based certification exam that recognizes your knowledge of next-level techniques to administer and manage Salesforce's CRM capabilities through guided scenarios, lecture, and discussion.

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Salesforce CRT-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Sales, Service, and Content Applications
  • Automation, Change Management, and Auditing
Topic 2
  • Products, Price Books, Schedules, and Quotes
  • Salesforce Security and Custom Objects
Topic 3
  • Service Cloud Console Toolkit
  • Change Management Options
Topic 4
  • Process Automation Tools and Best Practices
  • Content Management
  • Report Types
  • Dashboards
Topic 5
  • Data Quality Features and Policies
  • Determining Appropriate Sharing Solutions
Topic 6
  • Salesforce Knowledge
  • Restricting and Extending Object, Record, and Field Access

What is the duration, language, and format of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

  • Passing score: 65%
  • Duration : 105 minutes
  • Questions type : multiple-choice/multiple-select questions
  • Language : English
  • Number of questions : 60 questions

Salesforce Certification Preparation for Advanced Administrator Sample Questions (Q88-Q93):

NEW QUESTION # 88
How should an administrator support a finance team that is trying to use Opportunity data to keep an eye on their pipeline rather than manually calculating anticipated income for the quarter?

  • A. Create a custom Forecasting object to inform the finance team on the status of deals.
  • B. Run a report at the end of each quarter to update the finance team on pipeline status.
  • C. Set up collaborative forecasting to view quota against the open pipeline.
  • D. Show the finance team how to use the Opportunity Kanban List View.

Answer: C


NEW QUESTION # 89
Universal Containers wants to allow its customers to submit support requests across multiple channels.
In which two ways can this be accomplished with Salesforce?
Choose 2 answers

  • A. Enable Chatter Questions in the company's customer Community
  • B. Enable the Service Cloud Console app on the company's website.
  • C. Expose the case feeds option on the company's website.
  • D. Offer a Chat button on the company website.

Answer: C,D


NEW QUESTION # 90
Ursa Major Solar (UMS) wants to identify customers that need to install a new solar panel monitor system it recently released. UMS tracks the installed products as Asset records that art related to the Account. Sales management has asked the administrator to create a report for users.
What is the recommended method for the administrator to meet the requirement?

  • A. Use PREVGROUPVAL() in Report Builder.
  • B. Use a Summary report with Bucket Columns.
  • C. Use a Cross Filter with WITHOUT logic.
  • D. Use Role Hierarchy filter to restrict related records.

Answer: C


NEW QUESTION # 91
Admin uploaded a Changeset but realized that dependent component is missing.

  • A. Clone Changeset, Add dependent component and upload new changeset
  • B. Edit changeset and select active checkbox
  • C. Deploy and create new changeset and add component
  • D. Deploy and manually add dependent component

Answer: A


NEW QUESTION # 92
Read/Write access for Product Support Cases has been granted via criteria-based sharing rule. However, profile only has Read access. What privilege does the user have?

  • A. User can edit only the cases manually shared to him
  • B. User can only edit cases he created
  • C. User cannot edit product support case
  • D. User can edit product support case

Answer: C


NEW QUESTION # 93
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