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SAP E-C4HYCP-12 Exam Description:

The "SAP Certified Product Support Specialist - SAP Commerce" certification exam validates that the candidate possesses the required level of knowledge to work effectively as an SAP Commerce Cloud Product Support Specialist. This certification proves that the candidate has an overall understanding and inā€depth technical skills to perform in an SAP Commerce  Cloud product support role. The pre-requisite for this exam certification is P_C4H340_12 (SAP Certified Development Professional - SAP Commerce Cloud 2105 Developer). The certificate issued for passing this exam will be valid for 5 years. All the enablement for this exam is being provided by the product documentation and support documentation for SAP Commerce Cloud located at: help.sap.com. In order to access the sites above, you must be an SAP customer or partner.

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E-C4HYCP-12 Exam Certification Details:

Cut Score:60%
Exam:40 questions
Languages:English

SAP Certified Product Support Specialist - SAP Commerce Cloud Sample Questions (Q23-Q28):

NEW QUESTION # 23
How can you avoid bottlenecks in the SAP Commerce platform?Note: There are 2 correct answers to this question.

  • A. Switch off relations ordering to improve the performance of the import and the synchronization.
  • B. Check the average number of items per second imported by ImpEx to validate that the cache size is sufficient.
  • C. Schedule a regular cleanup of the props table.
  • D. Avoid using the lazy-loading mechanism when coding in the development phase.

Answer: B,C


NEW QUESTION # 24
What activity does SAP recommend to escalate an SAP support incident?

  • A. Contact the customer's Customer Engagement Executive (CEE).
  • B. Create another incident with very high priority (P1).
  • C. Contact the incident processor directly via e-mail and increase the priority of the incident.
  • D. Contact the Customer Interaction Center (CIC).

Answer: B


NEW QUESTION # 25
You enable the automatic reset in the Backoffice Framework configuration.When is the reset triggered?Note: There are 2 correct answers to this question.

  • A. On the next server startup
  • B. After the next compilation
  • C. After you logout
  • D. After you login again

Answer: C,D


NEW QUESTION # 26
Which of the following cases should you treat as a support incident?Note: There are 2 correct answers to this question.

  • A. A partner contacts Product Support regarding a platform with slow performance.
  • B. A partner requests information on how to customize the backoffice.
  • C. A partner needs specialized advice regarding the architectural aspects of a project.
  • D. A partner contacts Product Support for assistance with a custom solution.

Answer: A,B


NEW QUESTION # 27
How do you persist changes to enable and disable JDBC logging?

  • A. Java code
  • B. SAP Commerce Administration Console
  • C. Backoffice Administration Cockpit
  • D. Configuration properties file

Answer: D


NEW QUESTION # 28
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