People who want to pass CRT-261 exam also need to have a good command of the newest information about the coming CRT-261 exam. However, it is not easy for a lot of people to learn more about the information about the study materials. Luckily, the CRT-261 preparation materials from our company will help all people to have a good command of the newest information. Because our company have employed a lot of experts and professors to renew and update the CRT-261 test training guide for all customer in order to provide all customers with the newest information.

How much CRT-261 Exam Cost

The price of the CRT-261 exam is $200 USD.

How to book the CRT-261 Exam

These are following steps for registering the CRT-261 exam.Step 1: Visit Webassessor Exam RegistrationStep 2: Signup/Login to WebassessorStep 3: Select the onsite proctored or online proctored delivery method of Certification ExamStep 4: Select Date, time and confirm with a payment method

For more information, please click here.

>> Reliable CRT-261 Exam Tips <<

100% Pass Quiz 2023 The Best Salesforce CRT-261: Reliable Certification Preparation for Service Cloud Consultant Exam Tips

ActualTorrent is website that can take you access to the road of success. ActualTorrent can provide the quickly passing Salesforce certification CRT-261 exam training materials for you, which enable you to grasp the knowledge of the certification exam within a short period of time, and pass Salesforce Certification CRT-261 Exam for only one-time.

How to study the CRT-261 Exam

There are two main types of resources for preparation of certification exams first there are the study guides and the books that are detailed and suitable for building knowledge from ground up then there are video tutorial and lectures that can somehow ease the pain of through study and are comparatively less boring for some candidates yet these demand time and concentration from the learner. Smart Candidates who want to build a solid foundation in all exam topics and related technologies usually combine video lectures with study guides to reap the benefits of both but there is one crucial preparation tool as often overlooked by most candidates the practice exams. Practice exams are built to make students comfortable with the real exam environment. Statistics have shown that most students fail not due to that preparation but due to exam anxiety the fear of the unknown. ActualTorrent expert team recommends you to prepare some notes on these topics along with it don't forget to practice CRT-261 Exam exam dumps which been written by our expert team, Both these will help you a lot to clear this exam with good marks.

Salesforce Certification Preparation for Service Cloud Consultant Sample Questions (Q71-Q76):

NEW QUESTION # 71
As part of a new Salesforce Knowledge implementation, Universal Containers would like to migrate articles from their current database.
Which factor should a Consultant consider as part of the migration strategy?

• A. Ensure that each existing article type has a corresponding Salesforce Knowledge article type that matches its structure and content.
• B. Verify that each article type has field level security on all fields set to read-only prior to import, in order to prevent any loss of data.
• C. Convert any articles containing HTML into plain text before importing because HTML is NOT supported in any article field types.
• D. Prepare a single .csv file that can be used to migrate all articles types at once and include with a properties file in a .zip for import.

Answer: A

NEW QUESTION # 72
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)

• A. Use an escalation rule to move cases into the product manager queue
• B. Use Chatter case feed and case teams to monitor cases
• C. Use a workflow rule to send an email to the product manager
• D. Use an assignment rule to assign new cases to the product manager

Answer: C

NEW QUESTION # 73
Universal Containers requires a scheduling solution that will allow Managers to coordinate service engineers across multiple Territories.
What solution should a consultant recommend?

• A. Salesforce Mobile App
• B. Lightning Console
• C. Employee Community
• D. Field Service Lightning

Answer: D

NEW QUESTION # 74
What key metric should a contact center manager use to evaluate the effectiveness of a new Service Cloud implementation? (Choose 2)

• A. Total number of solutions created by agent
• B. Average number of knowledge articles published
• C. Number of total cases handled
• D. First contact resolution rate

Answer: C,D

NEW QUESTION # 75
UC wants to provide its 20 million customers with a portal where they can: Submit inquires, Monitor the status of those inquiries, and View their contact information. To meet these requirements, which type of portal license would be most appropriate for the customers?

• A. Partner portal
• B. Enterprise admin
• C. Service Cloud portal (Customer Community)
• D. Sites

Answer: D

NEW QUESTION # 76
......

Reliable CRT-261 Test Cram: https://www.actualtorrent.com/CRT-261-questions-answers.html