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SAP E_C4HYCP_12 Exam Description:

The "SAP Certified Product Support Specialist - SAP Commerce" certification exam validates that the candidate possesses the required level of knowledge to work effectively as an SAP Commerce Cloud Product Support Specialist. This certification proves that the candidate has an overall understanding and in‐depth technical skills to perform in an SAP Commerce  Cloud product support role. The pre-requisite for this exam certification is P_C4H340_12 (SAP Certified Development Professional - SAP Commerce Cloud 2105 Developer). The certificate issued for passing this exam will be valid for 5 years. All the enablement for this exam is being provided by the product documentation and support documentation for SAP Commerce Cloud located at: help.sap.com. In order to access the sites above, you must be an SAP customer or partner.

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E_C4HYCP_12 Exam Certification Details:

Exam:40 questions
Level:Specialist
Languages:English
Cut Score:60%
Sample Questions: SAP E_C4HYCP_12 Exam Sample Question

SAP E_C4HYCP_12 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Use the different features, extensions and add-ons of the SAP Commerce Suite
  • Product Support Processes and Troubleshooting
Topic 2
  • Troubleshoot issues with the SAP Commerce Suite
  • Configure the SAP Commerce Suite and its extensions and modules
Topic 3
  • Describe Product Support processes
  • Connect the omni-commerce capabilities of SAP Commerce Cloud with other SAP products
Topic 4
  • Analyze and improve overall system performance
  • Identify the scope of SAP Product Support and SLAs
Topic 5
  • Troubleshoot performance issues and identify bottlenecks
  • Resolve compilation issues, and customize the cockpits in the SAP Commerce Suite

SAP Certified Product Support Specialist - SAP Commerce Cloud Sample Questions (Q22-Q27):

NEW QUESTION # 22
In the SAP Commerce cache, how does invalidation work on a product type?Note: There are 2 correct answers to this question.

  • A. All cached FlexibleSearch results where Product type is included are invalidated because the result set might have changed.
  • B. Cached Product items updated during the import are invalidated only in the node where the import is running.
  • C. All cached FlexibleSearch results are invalidated from the query results region because the result set might have changed.
  • D. Cached Product items updated during the import are invalidated in all connected SAP Commerce cluster nodes and are reloaded from the database when it is used next.

Answer: C,D


NEW QUESTION # 23
You are troubleshooting a connection pool issue.How do you investigate this issue?Note: There are 3 correct answers to this question.

  • A. Check the configuration parameters related to connection pool.
  • B. Request database dumps.
  • C. Check the physical connections.
  • D. Request heap dumps.
  • E. Request console log files and thread dumps.

Answer: A,C,E


NEW QUESTION # 24
Where can you check the SAP Commerce platform version?Note: There are 2 correct answers to this question.

  • A. In the command line by running the ant-version.
  • B. In the Administration Console.
  • C. In the bin/platform/build.number file.
  • D. In the bin/platform/project.properties file.

Answer: A,C


NEW QUESTION # 25
Your customer reports an incident where the SAP Commerce system crashes in production.What would you ask for?Note: There are 2 correct answers to this question.

  • A. The database dump from the production system
  • B. The thread dumps taken after the system reboot
  • C. The specific scenario to reproduce the issue
  • D. The thread dumps taken right before the crash

Answer: A,C


NEW QUESTION # 26
What must you do before you can run CronJobs in SAP Commerce Cloud?

  • A. Configure a trigger to run at a specified time.
  • B. Assign a CronJob to run on a node with a specified ID.
  • C. Set a reference to a specific job implementation within the CronJob.
  • D. Assign a CronJob to a group of nodes to run on a configured node group.

Answer: A


NEW QUESTION # 27
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