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Download Microsoft Dynamics 365 Field Service Functional Consultant Exam Dumps

NEW QUESTION 35
You are a Dynamics 365 for Field Service Administrator. You are workingwith your company's schedulingteam on requirements for a new schedule board view.
The team needs a schedule board view where they only see work orders with a priority of Critical.
Which three steps should you perform, in sequence, to meet their need?To answer, move the appropriateactions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

NEW QUESTION 36
You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport.
These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs.
You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.

• A. Configure the customer inventory records individually, in order to maintain the service history at the parent component level.
• B. Configure the customer asset records hierarchically, and maintain service history at the service account level.
• C. Configure the customer asset records hierarchically, and maintain service history at the sub-component level.
• D. Configure the customer inventory records in a hierarchy, and maintain service history at the subcomponent level.

Answer: C

NEW QUESTION 37
You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for optimization of the schedule.
You notice that, for certain customers, Work Orders are being generated without service tasks, products, or services, when they should have them documented from the Agreement.
Which two of the following should you troubleshoot? Each correct answer presents part of the solution.

• A. Incident Type field "Copy Incident Items to Agreement" is marked "Yes".
• B. Agreement Booking Setup contains appropriate Service Tasks, Products, and Services
• C. Incident Type contains appropriate Service Tasks, Products, and Services.
• D. Agreement Booking Setup field "Auto Generate Work Order" is marked "Yes".

Answer: A,B

Explanation:
Section: Manage work orders

NEW QUESTION 38
Your company's inventory clerk is using the Returning to Vendor feature in Dynamics 365 for Field Service to process a customer's request to return a wheel that is the wrong size.
The clerk needs to understand the different tracking options for returning to the vendor.
Which actions correspond with track the return and which actions correspond with another return to vendor option? To answer, drag the type of return to the action. Each type or return may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION 39
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers.
Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow,including the services offered by the new service company.You need to configure Dynamics 365 CE for Field Services to ensure that allof the necessary status valuesare configured correctly to track your company's unique business process.
Which action must you perform?

• A. Create the necessary service task values.
• B. Create the necessary sub-status values.
• C. Edit the existing system status field values.
• D. Create the necessary system status values.

Answer: B

NEW QUESTION 40
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