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NEW QUESTION 31
Which method does Avaya recommend for installing Avaya Aura® Contact Center (AACC) on a supported server?

• A. Run the installation from a remote hard disk copy of the installation DVD.
• B. Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet.
• C. Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.
• D. Insert the Contact Center DVD into the DVD drive of your server.

Answer: D

NEW QUESTION 32
You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center.
Which protocol is a prerequisite for ADD in the Avaya Aura Contact Center (AACC) environment?

• A. RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMS)
• B. Unicast communication from the CCMS to the client PCs
• C. Multicast or unicast communication from the CCMS to Contact Center Manager Administration (CCMA)
• D. Multicast from Contact Center Manager Administration (CCMA)

Answer: A

NEW QUESTION 33
Avaya Aura Contact Center (AACC) Release 7 supports only the Avaya Aura Media
Server (AAMS), formerly called Avaya Media Server.
Which three statements regarding the AAMS are true? (Choose three.)

• A. A standaloneAvaya Aura Media Server is supported on the Windows Server operating system.
• B. AnAvaya Aura Media Server High Availability pair of server requires two instance licenses.
• C. AACC requires a license for each AAMS instance in the solution.
• D. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident withAACC.

Answer: B,C,D

NEW QUESTION 34
When performing an immediate backup in the Contact Center Database Maintenance utility, which application is the only one that is not selected by default?

• A. CCMS
• B. CCMA
• C. Offline
• D. ADMIN

Answer: A

NEW QUESTION 35
Which type of dialing is it when the outbound call is made automatically after presentation to the agent?

• A. Progressive dialing
• B. Predetermined dialing
• C. Preview dialing
• D. Predictive dialing

Answer: D

NEW QUESTION 36
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