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NEW QUESTION 41
You are a marketing manager.
You need to improve the open rates for your email campaigns.
The content designer suggests you use dynamic messaging. You want the dynamic messaging to appear below
the Subject in the recipient's preview pane of their email client.
Which action should you take?

  • A. Add the Preview Text to the subject field, preceded by a colon.
  • B. Use the Preview Text element, and drag it to the top of your email in the email designer.
  • C. Use the Preview Text field to enter messaging with the contact's name, to entice the user to open the
    email.
  • D. Create a custom code element that holds the following HTML information and place it near the top of
    the email <meta name="description" content="Enter catchy messaging here">

Answer: D

 

NEW QUESTION 42
You are the marketing manager at Contoso, Ltd. Your team has created a survey and sent out the link through
email for responses.
You want to understand the outcome from the Satisfaction Metrics report and identify the metrics created by
default in Dynamics.
For the metrics, what are the three charts created by default in Dynamics? Each correct answer presents a
complete solution.

  • A. Respondents -tracked and anonymous
  • B. Sentiment
  • C. CSAT
  • D. Net Promoter Score
  • E. Total Responses

Answer: B,C,D

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/satisfaction-metrics-report

 

NEW QUESTION 43
You are the manager of Internet sales for your company.
You have been asked to create and distribute a post-purchase survey to both registered and guest customers
purchasing on your site.
Which three things will be true about the distribution of your survey? (Choose three.) Each correct answer
presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. All respondents will receive the exactly same hyperlink to connect them to the survey that you are
    inviting them to complete.
  • B. An optional invitation email, utilizing either a direct email or an email template, may be sent to each
    potential non-anonymous respondent.
  • C. When distributing your Dynamics 365 for Marketing Survey, you may invite either anonymous or
    non-anonymous respondents.
  • D. As an option, the design of your survey can include a limitation that restricts multiple completions by a
    single non-anonymous respondent.

Answer: B,C,D

Explanation:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/distribute-survey

 

NEW QUESTION 44
MB-220-472d2e92c6d72409dfde50d76cc98fa4.jpg
Your boss has asked you to send out a simple email campaign using a Customer Journey.
Which four activities must you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:
MB-220-76aa012afef35b0c439b66fab1208e6e.jpg
Explanation
MB-220-0174216d8d0ec8a293c40716f3c6a1c9.jpg

 

NEW QUESTION 45
You are setting up a small workshop event. The event will have one session and one speaker.
After you create the event, session and speaker engagement record, you want to publish the event to the event portal.
Hoe should you publish the event?

  • A. Publish the session. The event and speaker will publish automatically.
  • B. Publish the event, session and speaker manually.
  • C. Publish the event. The session and speaker will publish automatically.
  • D. Publish the event and session separately. Speaker will publish automatically.

Answer: D

Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event-portal

 

NEW QUESTION 46
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