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NEW QUESTION 23
When setting up scheduled backups to a network location, which two steps are required? (Choose two.)

• A. Create a shared directory on a networked logical drive to store the database backup.
• B. Navigate to CCMA > Launchpad > Contact Center Management > Scheduled Backup
• C. Navigate to Windows > Apps > Database Maintenance utility > Scheduled Backup
• D. Shutdown the Avaya Aura® Contact Center (AACC) server.

Answer: A,C

Explanation:
Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/100141967 (17)

NEW QUESTION 24
A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP - Voice and Multimedia Contact Server without Avaya Aura Media Server (AAMS) server type.
What is the maximum number of logged in agents supported for this server type?

• A. 300 Agents
• B. 500 Agents
• C. 100 Agents
• D. 200 Agents

Answer: A

NEW QUESTION 25
A customer has Avaya Aura® Contact Center (AACC) and Avaya Aura® Unified Communications Platform Integration.
For the Avaya Aura® Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)

• A. Install a Signed Certificate from a Trusted Host.
• B. Enable TLS encryption for Hosts.
• C. Add a Routing Policy for the AACC.
• D. Add the Avaya Aura® Contact Center as a Trusted Host.

Answer: A,D

NEW QUESTION 26
When configuring Contact Center Multimedia (CCMM) Email routing, you can create user-defined rules to determine how the email contact will be routed. Which three routing options can be applied? (Choose three.)

• A. what priority the Email was sent with (priority groups)
• B. the Skillset the Email was sent to (skillset groups)
• C. specific characters, words or phrases in the Email message (keywords)
• D. when the Email was received (office hours)
• E. who the Email was sent from (sender groups)

Answer: C,D,E

NEW QUESTION 27
Which two statements about scheduled backups are true? (Choose two.)

• A. You can use this utility to back up operating system files.
• B. You can schedule single or multiple backup tasks on a daily, weekly, or monthly basis.
• C. The backup location must be a tape or optical drive.
• D. Contact Center stores up to seven backup files at each server location.

Answer: B,D

NEW QUESTION 28
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