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To take the Salesforce Community-Cloud-Consultant Exam, candidates must have a solid understanding of Salesforce's community cloud technology and its usage. Candidates should have experience in designing, implementing, and managing community cloud solutions. This certification is ideal for individuals who work with communities and customers, such as customer service managers, community managers, and support agents.

To be eligible for the Salesforce Community-Cloud-Consultant Certification Exam, candidates must have a minimum of six months of experience working with Salesforce Community Cloud solutions. They must also have a thorough understanding of community management and engagement, as well as the ability to design and implement custom solutions that meet the unique needs of their clients. The exam consists of 60 multiple-choice questions and lasts for 105 minutes. Candidates must score a minimum of 68% to pass the exam and earn their certification.

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Salesforce Certified Community Cloud Consultant Sample Questions (Q168-Q173):

NEW QUESTION # 168
You have heard that one way to maximize your Community Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?

  • A. Setup >> All Communities > Manage > Administration > Preferences > Enable Setup and Display of Reputation Levels
  • B. Setup >> All Communities > Builder > Reputation > Enable Setup and Display of Reputation Levels
  • C. Setup >> Community Settings > Enable Setup and Display of Reputation Levels
  • D. Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels

Answer: A


NEW QUESTION # 169
Universal Containers rolled out a Community in the Customer Service Napili template for their employees.
The CEO has the following requirements: * All employees can participate in discussions within the Community. * Create a Chatter group for corporate announcements where all employees can participate and comment. * The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer

  • A. Create a post on a custom object, Announcements that all employees follow
  • B. Create a Chatter group in the internal Salesforce org and include all employees
  • C. Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone
  • D. Create a Chatter group in the Community and include all employees

Answer: D


NEW QUESTION # 170
Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?

  • A. 0
  • B. 1
  • C. 2
  • D. 3

Answer: C


NEW QUESTION # 171
The Universal Containers research lab is publishing its latest research into knowledge articles assigned to the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?
Select one or more of the following:

  • A. Create a "Tips and Techniques" knowledge category and ask the lab to reassign their articles
  • B. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic
  • C. Ask the lab to assign this topic to all articles as part of their quality control process before publishing
  • D. Create a workflow rule that assigns the "Tips and Techniques" topic to all knowledge of articles in that category

Answer: B


NEW QUESTION # 172
What are two advantages of setting up a custom domain for a Community? Choose 2 answers

  • A. Better compatibility with DNS servers around the globe
  • B. Better Search Engine Optimization
  • C. Better company branding
  • D. Better security at domain name registrars

Answer: B,D


NEW QUESTION # 173
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